Main Job Tasks and Responsibilities
gathering market and customer information;
conduct market research and surveys;
monitor competitors, market conditions and product development;
develop and maintain sales and promotional materials;
develop and maintain a customer database;
source and develop client referrals ;
prepare sales action plans and schedules;
make sales calls to new and existing clients;
arranging meetings with potential customers to prospect for new business;
develop and make presentations of company products and services to current and potential clients;
listening to customer requirements and presenting appropriately to make a sale;
challenging any objections with a view to getting the customer to buy;
negotiate with clients;
making accurate, rapid cost calculations, and providing customers with quotations;
maintaining and developing relationships with existing customers in person, and via telephone calls and emails;
follow up on sales activity;
monitor and report on sales activities and follow up for management;
maintain sales activity records and reports;
negotiating the terms of an agreement and closing sales;
present sales contracts;
recording sales and order information and sending copies to the sales office;
Attending team meeting and sharing best practice with colleagues on how to improve sales records;
representing the organization at trade exhibitions, events and demonstrations;
respond to sales inquiries and concerns by phone, electronically or in person;
reviewing your own sales performance, aiming to meet or exceed targets.
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