MG International
Would you like to work in an international environment? My client is a leading Contact Centre Outsourcer specialized in international Customer management.
Being based in different countries all around the world, technical support representatives are needed urgently to answer customer queries over the phone. In a constant growth on an international environment, the company is currently looking for an Operation manager experienced in Call centre to manage a dynamic and multilingual team of customer service agents. You will be referring to a dynamic project for the IT industry.
Daily tasks
Manages performance by coaching the account supervisors & trainer, create and encouraging individual employee participation in decision making
Conduct all internal team meetings
Drive the client team in order to increase productivity and achieve target
Prepare & Conduct performance appraisals for Account Supervisors and trainer.
Benefits
* Interesting monthly bonuses
* Smart village business Park
* Great opportunity of career in an international company
* 2 days off per week
Candidate
Fluent English
Minimum one year experience in the call center industry
Minimum one year previous people management experience
Previous project management experience is preferred
Experience of negotiation and diplomacy
Excellent communication skills
Problem solver
Location : Cairo
Salary: 10500 EGP per month
Contract type: Full time, permanent
Experience required: Fluent English. Previous Technical support or Call centre experience
TO APPLY
SEND your CV in English to reception
meghengroup.ie or call the 00 353 1894 3015 for more information.
100s of jobs available for multilingual candidates at ALL levels in ALL areas.
Our client is offering here great opportunity of career abroad and in an international environment. Do not miss this chance! You can apply with your Friends or family!
For more jobs please visit our website at www.meghengroup.com
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